Salesforce report shows 90% of finance leaders using AI see ROI as revenue complexity rises

Reuters2026/09/09 14:15

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Salesforce published a CFO Priorities Report on Sep. 9, 2026, flagging rising revenue complexity as a key finance risk.
Survey of 865 finance leaders shows 65% manage multiple revenue models; 71% sell through more channels than a year ago.
Nearly three-quarters report expanded responsibilities, with AI management cited as the top driver of role growth.
AI adoption shows strong payback: 90% of users report positive ROI; agent users report gains in productivity, cost, forecasts.
Scaling AI remains constrained by security concerns at 46%, with governance and system integration cited at 42% each.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Salesforce Inc. published the original content used to generate this news brief on September 09, 2026, and is solely responsible for the information contained therein.

Disclaimer: The content of this article solely reflects the author's opinion and does not represent the platform in any capacity. This article is not intended to serve as a reference for making investment decisions.

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Salesforce report shows 90% of finance leaders using AI see ROI as revenue complexity rises

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