Under the Radar: Teladoc Shares Tumble on Therapist Shortage -- WSJ
Dow Jones2026/07/30 16:48By Xavier Martinez
Shares of Teladoc Health fell more than 25% Thursday after the telehealth company missed second-quarter revenue expectations and cut its full-year sales forecast. The New York company posted $606.9 million in revenue for the June quarter, down 4% from a year earlier.
The pain is concentrated in BetterHelp, Teladoc's therapy and psychiatry platform, where revenue fell 12% to $212.6 million. Teladoc has pushed BetterHelp users toward insurance-covered therapy instead of cash-pay sessions.
That shift is happening faster than expected, with demand for insurance-covered sessions now outrunning Teladoc's network of available therapists. That's limiting how many of those patients the company can actually convert into insured customers.
The provider shortfall "may cloud the timeline towards more material earnings improvement," J.P. Morgan analyst Lisa Gill wrote in a note to investors Thursday morning.
This item is part of a Wall Street Journal live coverage event. The full stream can be found by searching P/WSJL (WSJ Live Coverage).
(END) Dow Jones Newswires
July 30, 2026 12:48 ET (16:48 GMT)
Disclaimer: The content of this article solely reflects the author's opinion and does not represent the platform in any capacity. This article is not intended to serve as a reference for making investment decisions.
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