Executives including PayPal: User trust is key to the mass adoption of crypto and AI

Executives from PayPal, a certain exchange, Public.com, and 248 Ventures stated at the Consensus Miami conference hosted by CoinDesk that the bottleneck for the widespread adoption of crypto and AI products is user trust, not technology itself. Nicola White, Vice President of Crypto Institutions at the exchange, mentioned that in the first quarter of 2023, 50% of new platform users were first-time investors, and warned that 100x leverage perpetual contracts targeting retail users are risky. Public.com CFO Sruthi Lanka predicted that retail users will gradually take over the wealth management role, and Lindsey Bell from 248 Ventures expects that by early 2027, 80% of Americans will use at least one AI agent.